Lexicon Labs

Automate Customer Support with an AI Travel Chatbot

Our smart AI chatbot for travel agencies and tour operators handles repetitive customer inquiries — quickly, accurately, and 24/7.

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Perfect! That'll save us hours daily. Can’t wait to see happier clients and a faster workflow.

Travel manager

Hi! I’m here to handle up to 80% of customer questions and cut response time by 70% — anytime, day or night.

Lexi AI

Perfect! That'll save us hours daily. Can’t wait to see happier clients and a faster workflow.

Travel manager

Hi! I’m here to handle up to 80% of customer questions and cut response time by 70% — anytime, day or night.

Lexi AI

Perfect! That'll save us hours daily. Can’t wait to see happier clients and a faster workflow.

Travel manager

Hi! I’m here to handle up to 80% of customer questions and cut response time by 70% — anytime, day or night.

Lexi AI

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Benefits

Solve Key Challenges Faced by Every Travel Business

Inconsistent Information

Human error leads to misunderstandings and unhappy clients.
The AI chatbot delivers accurate, consistent answers based on verified data.

The AI chatbot delivers accurate, consistent answers based on verified data.

Professional, error-free replies — always.

No waiting – instant help for everyone.

Repetitive Questions That Waste Time

“When is the departure?” “What’s included in the package?” “How does check-in work?”
Our AI chatbot responds instantly to common questions — no human needed.

Our AI chatbot responds instantly to common questions — no human needed.

Limited Support Outside Business Hours

Travelers expect answers at night and on weekends too.
Our chatbot is always available — even when your team is offline.

Our chatbot is always available — even when your team is offline.

Your clients get answers anytime.

Saves your team hours daily.

Time-Consuming & Overloaded Teams

Agents spend hours answering emails, WhatsApp messages, and social media DMs.
Let our chatbot handle up to 80% of recurring inquiries so your team can focus on what matters.

Let our chatbot handle up to 80% of recurring inquiries so your team can focus on what matters.

Features

What Can the AI Chatbot Do?

Answer pre-sale questions (dates, destinations, inclusions).

Provide post-booking support (vouchers, changes, departures).

Route complex requests to human agents.

Integrate seamlessly with WhatsApp, your website, or Instagram.

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Advantages

What You Get with Our AI Chatbot

Our smart assistant helps streamline customer communication, save time, and improve the client experience — all without expanding your support team.

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Instant 24/7 responses

No waiting time, even outside working hours – your AI chatbot is always available to instantly respond to customer questions, day or night, on weekends or holidays.

Up to 80% reduction in repetitive communication

The chatbot handles recurring questions automatically – free up your team’s time so they can focus on personalized client care.

Higher customer satisfaction

Fast and consistent answers – clients appreciate clear and accurate responses, reducing confusion and improving their overall experience.

Easy setup with no coding needed

Customization in just a few clicks – our user-friendly platform allows quick deployment without any technical knowledge.

Increased conversions and trust

A professional experience for every customer – fast, reliable responses build confidence and boost your chances of getting bookings.

Integration with WhatsApp, website, and Instagram

Seamless communication across channels – let your customers reach you on their preferred platform while managing all interactions in one place.

Instant 24/7 responses

No waiting time, even outside working hours – your AI chatbot is always available to instantly respond to customer questions, day or night, on weekends or holidays.

Up to 80% reduction in repetitive communication

The chatbot handles recurring questions automatically – free up your team’s time so they can focus on personalized client care.

Higher customer satisfaction

Fast and consistent answers – clients appreciate clear and accurate responses, reducing confusion and improving their overall experience.

Easy setup with no coding needed

Customization in just a few clicks – our user-friendly platform allows quick deployment without any technical knowledge.

Increased conversions and trust

A professional experience for every customer – fast, reliable responses build confidence and boost your chances of getting bookings.

Integration with WhatsApp, website, and Instagram

Seamless communication across channels – let your customers reach you on their preferred platform while managing all interactions in one place.

Instant 24/7 responses

No waiting time, even outside working hours – your AI chatbot is always available to instantly respond to customer questions, day or night, on weekends or holidays.

Up to 80% reduction in repetitive communication

The chatbot handles recurring questions automatically – free up your team’s time so they can focus on personalized client care.

Higher customer satisfaction

Fast and consistent answers – clients appreciate clear and accurate responses, reducing confusion and improving their overall experience.

Easy setup with no coding needed

Customization in just a few clicks – our user-friendly platform allows quick deployment without any technical knowledge.

Increased conversions and trust

A professional experience for every customer – fast, reliable responses build confidence and boost your chances of getting bookings.

Integration with WhatsApp, website, and Instagram

Seamless communication across channels – let your customers reach you on their preferred platform while managing all interactions in one place.

Who it works

From Idea to AI Assistant in Minutes

Upload your content to the Data Cloud, customize your assistant, and connect to the channels you already use — no coding or technical skills required.

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AI vs. No AI

With Lexi AI vs. Without: See the Difference

See the difference smart automation can make. We’ve compared key areas of customer support, sales, and efficiency between businesses without an AI assistant and those using Lexi. The result? Less manual work, more orders, and a better customer experience.

Aspect

Response time

Support costs

Accuracy of information

Scalability

Interaction tracking

Overall Cost

Without AI assistant

Depending on working hours

Higher, need for more employees

Variable

Limited human resources

Manual, error-prone

55,000 Kč/monthly

With Lexi AI

Instant, 24/7 availability

Reduced, task automation

Consistent and accurate responses

Easily scalable

Automatic, integrated in CRM

1,429 Kč/monthly

Ready to Save Time and Boost Customer Experience?

Equip your travel agency with a custom AI assistant that works non-stop. Let it do the heavy lifting — while you grow your business.

Start free trial now

FAQ

Chatbot Capabilities

What kind of questions can the AI chatbot answer?

The chatbot can respond to any inquiries based on the verified information you provide. Human agents are only needed for questions involving personal data or very specific, uncommon cases.

What kind of questions can the AI chatbot answer?

The chatbot can respond to any inquiries based on the verified information you provide. Human agents are only needed for questions involving personal data or very specific, uncommon cases.

What kind of questions can the AI chatbot answer?

The chatbot can respond to any inquiries based on the verified information you provide. Human agents are only needed for questions involving personal data or very specific, uncommon cases.

How much of the communication can the chatbot handle?

On average, the AI chatbot can resolve up to 80% of repetitive client questions, allowing your team to focus on more complex or personalized requests.

How much of the communication can the chatbot handle?

On average, the AI chatbot can resolve up to 80% of repetitive client questions, allowing your team to focus on more complex or personalized requests.

How much of the communication can the chatbot handle?

On average, the AI chatbot can resolve up to 80% of repetitive client questions, allowing your team to focus on more complex or personalized requests.

How many inquiries can it manage?

There’s no technical limit. The number of inquiries depends on the subscription plan you choose.

How many inquiries can it manage?

There’s no technical limit. The number of inquiries depends on the subscription plan you choose.

How many inquiries can it manage?

There’s no technical limit. The number of inquiries depends on the subscription plan you choose.

Can I customize the chatbot’s tone and language?

Yes, you can fully personalize the language, tone, welcome messages, and suggested replies to match your brand.

Can I customize the chatbot’s tone and language?

Yes, you can fully personalize the language, tone, welcome messages, and suggested replies to match your brand.

Can I customize the chatbot’s tone and language?

Yes, you can fully personalize the language, tone, welcome messages, and suggested replies to match your brand.

Setup & Usability

Do I need to know how to code?

No coding is required. The platform is user-friendly and designed for non-technical users.

Do I need to know how to code?

No coding is required. The platform is user-friendly and designed for non-technical users.

Do I need to know how to code?

No coding is required. The platform is user-friendly and designed for non-technical users.

How long does setup take?

Setup takes about 5 minutes. Just add your website, upload materials (files, FAQs), customize behavior, test responses — and you’re ready to go.

How long does setup take?

Setup takes about 5 minutes. Just add your website, upload materials (files, FAQs), customize behavior, test responses — and you’re ready to go.

How long does setup take?

Setup takes about 5 minutes. Just add your website, upload materials (files, FAQs), customize behavior, test responses — and you’re ready to go.

Will I receive help with setup?

Yes, we offer full onboarding and ongoing support to help you configure and use the platform with ease.

Will I receive help with setup?

Yes, we offer full onboarding and ongoing support to help you configure and use the platform with ease.

Will I receive help with setup?

Yes, we offer full onboarding and ongoing support to help you configure and use the platform with ease.

Channels & Integrations

Where can the chatbot interact with customers?

Our AI chatbot works on your website via a live chat widget and can also be integrated with WhatsApp, Messenger, Viber, Telegram, email, and more.

Where can the chatbot interact with customers?

Our AI chatbot works on your website via a live chat widget and can also be integrated with WhatsApp, Messenger, Viber, Telegram, email, and more.

Where can the chatbot interact with customers?

Our AI chatbot works on your website via a live chat widget and can also be integrated with WhatsApp, Messenger, Viber, Telegram, email, and more.

Can it integrate with my CRM or website?

Yes, the chatbot can be integrated seamlessly into your CRM, website, and social media channels.

Can it integrate with my CRM or website?

Yes, the chatbot can be integrated seamlessly into your CRM, website, and social media channels.

Can it integrate with my CRM or website?

Yes, the chatbot can be integrated seamlessly into your CRM, website, and social media channels.

Pricing & Plans

How much does it cost?

We offer three subscription tiers – Pro, Premium, and Enterprise – with different credit allocations starting from 1,000 credits per month. Pricing starts at just 1,429 CZK/month.

How much does it cost?

We offer three subscription tiers – Pro, Premium, and Enterprise – with different credit allocations starting from 1,000 credits per month. Pricing starts at just 1,429 CZK/month.

How much does it cost?

We offer three subscription tiers – Pro, Premium, and Enterprise – with different credit allocations starting from 1,000 credits per month. Pricing starts at just 1,429 CZK/month.

Is there a free trial available?

Yes, you can try our AI chatbot and platform free for 7 days — no commitment required.

Is there a free trial available?

Yes, you can try our AI chatbot and platform free for 7 days — no commitment required.

Is there a free trial available?

Yes, you can try our AI chatbot and platform free for 7 days — no commitment required.

Security & Compliance

Is the chatbot GDPR-compliant and secure?

Yes, our solution complies with all European and global privacy regulations. We ensure secure data transfer and protection of customer communications.

Is the chatbot GDPR-compliant and secure?

Yes, our solution complies with all European and global privacy regulations. We ensure secure data transfer and protection of customer communications.

Is the chatbot GDPR-compliant and secure?

Yes, our solution complies with all European and global privacy regulations. We ensure secure data transfer and protection of customer communications.

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